We want you to be completely satisfied with your purchase. If you’re not happy with your items, we accept returns in accordance with the conditions outlined below.
Returns
You may return items within 14 days of receiving your order. The item must be unused, in its original condition, and with all tags intact. Please note that some products may be excluded from returns for hygiene or other reasons.
Refunds
Refunds will be processed once the returned item is received and inspected. The refund will be issued to the original payment method. Shipping fees are non-refundable, and you will be responsible for return shipping costs.
Exchanges
If you’d like to exchange an item, please return the original item and place a new order for the desired item.
How to Return
To initiate a return, please contact our customer service team at contact@rufattostore.com with your order number and reason for the return. We will provide you with detailed instructions to complete the process smoothly.
